How do I track my order?
 

Once your order is ready to ship you will receive an email confirmation with a tracking number for shipping.

 

 

 

What are your delivery options?
 

We have standard shipping which takes about 5-7 business days depending on location and Priority shipping which normally takes up to 3 business days.

 

 

 

How to Wear a CLoth Face Covering

Per CDC Guidelines:

Cloth Face Coverings should-

  • fit snugly but comfortably against the side of the face

  • be secured with ties or ear loops

  • include multiple layers of fabric

  • allow for breathing without restriction

  • be able to be laundered and machine dried without damage 

How should I wash my mask?

All masks can be hand-washed and hang dry for the longest use of your masks. They can also be machine washed on a light or handwash cycle and light dry cycle.  Remember most all these masks are made of cotton so high or medium heat may shrink your mask.

 
Do all masks fit every face size?

The masks we make fits MOST face sizes. We do our best to create a universal size for adults. If for any reason you are in need of an XL size from the original, feel free to email us and we can custom make one for you

Do you provide International delivery?
 

International shipping is not currently available but if you are still interested in ordering please reach out to us via email at covidshieldboston@gmail.com with details and we will try to find a solution. 

 

 

What is your return policy?

 

We do not accept returns as it is a sanitary issue. However, if an item was received not as described. Example: If the color is incorrect or there is severe damage (rips, stains, or unraveled ear loops) upon receiving it. We will replace your item with a new one. If a mask does not fit we will send you instructions on how to adjust the fit. 

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